- 17.12.2012, 10:02:41
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- OTE0003
Cognizant Tops KPMG's Client Satisfaction Rankings Across Europe
(PRN) - - Scores High on Key Performance Indicators
London And Amsterdam (ots/PRNewswire) - Cognizant
[http://www.cognizant.com/] announced today that it has topped the
client satisfaction and relationship rankings in KPMG's Outsourcing
2012 study of service provider performance across Europe.
Cognizant topped the rankings in general satisfaction and
relationship management-both strategic and operational-with scores
significantly higher than the industry average. In addition, the
company secured top scores on several key performance indicators such
as innovation, knowledge transition, and governance.
The independent study evaluated 22 European IT service providers
based on an assessment of more than 2,900 unique client-provider
relationships. As part of the study, CFOs, CIOs or their direct
reports at some 1,100 of the top IT spending organizations in Western
Europe were interviewed.
"Our top client satisfaction ranking across Europe in the KPMG study
is a testament to our client-first culture that is at the heart of
our differentiated business model and unique value proposition," said
Rajeev Mehta, Group Chief Executive, Industries and Markets,
Cognizant. "We remain committed to delivering a distinctly superior
experience to our clients in Europe by nurturing strong client
relationships, continuing investments to bring our industry-leading
processes to Europe, and building strong local teams and
capabilities.
"With major structural forces impacting every industry we serve, we
believe that Cognizant is uniquely positioned to help clients turn
market volatility into an opportunity for competitive
differentiation, transforming their businesses to drive agility,
innovation, and top-line growth. Amid globalization, regulatory
changes, virtualization, and a confluence of new technology
architectures such as social, mobile, analytics and cloud, clients
are increasingly turning to a partner such as Cognizant that can help
them achieve new levels of business performance," added Rajeev Mehta.
"We congratulate Cognizant for topping the satisfaction rankings in
Europe yet again with excellent client feedback and top scores across
several key performance indicators," said Jef Loos, Head of Sourcing
Research for KPMG in Europe. "Cognizant's consistently superior
levels of client satisfaction across multiple countries make the
company a top performer amongst the 22 pan-European companies we
evaluated. The findings affirm client confidence in Cognizant's
consulting-led, relationship-driven business model, and its ability
to deliver business value."
About Cognizant Cognizant is a leading provider of information
technology, consulting, and business process outsourcing services,
dedicated to helping the world's leading companies build stronger
businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant
combines a passion for client satisfaction, technology innovation,
deep industry and business process expertise, and a global,
collaborative workforce that embodies the future of work. With over
50 delivery centers worldwide and approximately 150,400 employees as
of September 30, 2012, Cognizant is a member of the NASDAQ-100, the
S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked
among the top performing and fastest growing companies in the world.
Visit us online at www.cognizant.com [http://www.cognizant.com/] or
follow us on Twitter: Cognizant.
Forward-Looking Statements This press release includes statements
which may constitute forward-looking statements made pursuant to the
safe harbor provisions of the Private Securities Litigation Reform
Act of 1995, the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events that may not prove
to be accurate. Factors that could cause actual results to differ
materially from those expressed or implied include general economic
conditions and the factors discussed in our most recent Form 10-K and
other filings with the Securities and Exchange Commission. Cognizant
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events, or
otherwise.
Web site: http://www.cognizant.com/
ORIGINAL APA-OTS TEXT - THE INFORMATION CONTAINED IN THIS PRESS RELEASE IS SUBJECT TO THE EXCLUSIVE RESPONSIBILITY OF THE ISSUER | PRN






